Ordering & Shipping

Payment is made upon completion of the order process.

Payment is made using your PayPal details.

Payment is made upon completion of the order process.

Kontobelastung erfolgt nach 2 Tagen

Payment is made upon completion of the order process.

DHL Standard Shipping costs

We charge a flat rate of €4.99 per order for standard shipping. If you receive the goods in partial deliveries, delivery from the second shipment onwards is of course free of charge for you.

For orders with a gross value of €249.99 or more, shipping via standard DHL is free of charge. (End customers, delivery address within Germany)

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

We will send you a shipping box for you to send your bench to us. We will cover the shipping costs for sending us the bench and returning the finished bench to you.

DHL Standard Shipping costs

We charge a flat rate of €4.95 per order for standard shipping. If you receive the goods in partial deliveries, delivery from the second shipment onwards is of course free of charge for you.

For orders with a gross value of €249.99 or more, shipping via standard DHL is free of charge. (End customers, delivery address within France)

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

We will send you a shipping box for you to send your bench to us. We will cover the shipping costs for sending us the bench and returning the finished bench to you.

DHL Standard Shipping costs

We charge a flat rate of €7.00 per order for standard shipping. If you receive the goods in partial deliveries, delivery from the second shipment onwards is of course free of charge for you.

For orders with a gross value of €249.99 or more, shipping via standard DHL is free of charge. (End customers, delivery address within Austria)

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

We will send you a shipping box for you to send your bench to us. We will cover the shipping costs for sending us the bench and returning the finished bench to you.

DHL Standard Shipping costs

We charge a flat rate of €7.95 per order for standard shipping. If you receive the goods in partial deliveries, the second and subsequent deliveries are free of charge.

For orders with a gross value of €99.99 or more, shipping via standard DHL is free of charge. (End customers, delivery address within Spain)

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

The costs for shipping and return shipping are to be borne by you.

DHL Standard Shipping costs

We charge a flat rate of €8.99 per order for standard shipping. If you receive the goods in partial deliveries, delivery from the second shipment onwards is of course free of charge for you.

For orders with a gross value of €249.99 or more, shipping via standard DHL is free of charge. (End customers, delivery address within Italy)

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

We will send you a shipping box for you to send your bench to us. We will cover the shipping costs for sending us the bench and returning the finished bench to you.

DHL Standard Shipping costs

We charge a flat rate of €12.78 per order for standard shipping within Germany. If you receive the goods in partial deliveries, the second and subsequent deliveries are free of charge.

Delivery time

Please refer to the information provided for each individual item for delivery times. If delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, our customer service team can track the shipment and inform you of the expected delivery date.

Transport insurance

In accordance with legal requirements, every delivery is insured.

Seat bench shipping

We do not currently offer the conversion of benches from the UK.

We only deliver to end customers from countries for which we cannot offer you a distributor as a local contact. You can find a list of our distributors by country at the following link: Global Distribution Partners. End customers from countries with a distributor have the option of sending their shopping cart as a request by email to the responsible distributor.

Shipping costs

We charge shipping surcharges depending on the country of delivery. You can find out the amount of the shipping costs in advance at any time by looking at the overview on this page. This shows you the expected shipping costs depending on the country of delivery (and the current shopping cart value).

Customs duties and taxes

Additional customs duties and fees apply to deliveries to non-EU countries. Further information can be found, for example, at https://taxation-customs.ec.europa.eu/taxation_de and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do as well as specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do

We deliver directly to end customers in Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Greenland, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Macedonia, Monaco, Netherlands, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus. We also have distributors in more than 65 countries who serve as local contacts and offer our products.

Shipping costs

We charge shipping surcharges depending on the country of delivery. You can find out the shipping costs in advance at any time by checking the overview on this page. This shows you the expected shipping costs depending on the country of delivery (and the current shopping cart value).

Delivery time

Delivery times to individual EU countries can be 3-8 business days. If the delivery is delayed, we will inform you in good time by email or make a partial delivery. The subsequent delivery will of course be free of charge for you. If a shipment does not arrive within the expected time frame, please contact us.